Privacy, explained clearly.

Who this policy covers

This policy describes information handling for High Way Dispensary FL at highwaydispensaryfl.com. For privacy questions or requests, contact order@highwaydispensaryfl.com or write to the business address shown on this page.

It covers this website and related order and support communications. Other websites and independent service providers have their own privacy terms.

Information you provide

• Orders: name, email, phone, billing and delivery details, products ordered, order notes and transaction information.
• Accounts: registration information, account details and order history.
• Support: the content of your messages and any attachments you choose to send.
• Optional submissions: information you enter in an enabled review, subscription or other form. Material submitted for public display may be visible to other visitors.

Only send information relevant to your request. Do not include full payment credentials or sensitive identification or medical documents in ordinary email.

Information collected during browsing

Website operation can involve IP address, browser and device information, requested pages, referral information, timestamps and diagnostic or security logs. We use this information to operate the site, troubleshoot problems and protect accounts and transactions.

The store also uses WooCommerce order attribution. This can record referral sources, campaign information and session activity, and associate attribution information with an order when one is placed.

Cookies and device storage

Our WordPress and WooCommerce store uses cookies and similar storage for functions such as accounts, shopping sessions, the cart and order attribution. Cart information may be associated with a server-side session or an account; it is not confined to your browser.

The current age popup saves the confirmation result and expiry on your device for up to 30 days when remembered. A saved confirmation does not contain the date of birth entered in the popup. Other enabled browser features may store preferences locally.

You can clear or restrict site storage in your browser. Doing so may sign you out, reset preferences or affect the cart. If we introduce additional analytics or advertising uses, we will explain them and provide any notices and choices required by applicable law.

How information is used

• Process and administer orders, payments and permitted fulfillment.
• Communicate about purchases and answer requests.
• Maintain accounts and website functionality.
• Detect fraud, investigate errors and protect the service.
• Understand order referral sources and improve the store.
• Meet applicable accounting, record-keeping and legal obligations.

Where promotional messages are offered, you can decline them or use the unsubscribe instructions. Essential order or service communications may still be sent.

Service providers and other disclosures

Information needed to provide the service may be handled by hosting and technical providers, payment services, email delivery providers, authorized fulfillment providers and professional advisers. Information may also be disclosed where required by law or reasonably necessary to address fraud, a dispute or a security incident.

The payment method used determines which payment service receives transaction information. Check that provider’s terms before submitting payment details.

Some website images or other assets may load from external content providers. Those requests can disclose your IP address and browser information to that provider. Clicking an external link takes you to a service with its own privacy practices.

Retention and security

Information is retained for the purposes described here and for applicable legal, accounting, fraud-prevention and dispute requirements. The appropriate period depends on the type of record and the obligations that apply. A deletion request may not remove records that must be retained or immediately erase backup copies.

We take reasonable steps to protect information, but no website, transmission method or storage system can be guaranteed completely secure. Protect your account credentials and contact us if you suspect unauthorized access.

Your choices and requests

Depending on applicable law, you may have rights to access, obtain a copy of, correct or delete personal information, or object to or opt out of certain processing, including sale, sharing or targeted advertising where those rights apply.

Send requests to order@highwaydispensaryfl.com. We may need proportionate information to verify your identity or authority before acting. Requests are handled within applicable legal time limits and subject to lawful exceptions. Ask us about available review or appeal routes if you disagree with a response.

Where applicable, you may use an authorized agent or complain to a privacy regulator. Contact us if you need help submitting a request or understanding a specific disclosure.

Children and policy updates

This website is intended for adults 21 and older and is not directed to children. If you believe a child has provided personal information, contact us so we can review and take appropriate action.

We may revise this policy as services and practices change. The date on this page identifies the current version; additional notice or consent will be provided where required.